Returns & Exchanges
At D&K Suit City, we want you to look and feel your best, which is why we offer a 30-day return policy for unworn, unaltered merchandise with original tags attached. Whether you need a different size or a complete style change, we are dedicated to ensuring your satisfaction with every purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all labels, hangers, and suit bags are included to prevent damage during transit.
- 3.Ship to Store
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or bring your items directly to any D&K Suit City retail outlet.
- 4.Quality Inspection & Refund
Once our tailors inspect the returned items for quality and condition, we will process your refund to the original payment method within 5-7 business days.